Inclusive E-Government Services in Ghana: Enhancing Women’s Access and Usage

Ghana’s national digital agenda seeks to promote an inclusive digital society. However, Ghanaian women are still less likely than men to own internet-enabled devices, use the internet, access government e-services, or make digital payments. The gender gap poses a challenge for Ghana’s digital inclusion goals.

This report assesses the extent to which women as economic agents or lead contributors to household incomes in Ghana access and use digital government services via mobile platforms for business, family and personal needs. It explores the opportunities available to foster inclusive delivery of public services for women’s financial inclusion and economic empowerment.

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